If you are not completely satisfied with your order you can change or cancel it within 24 hours. Our cancellation policy does not apply to orders with certified diamonds as stones are purchased according to each customer’s unique requirements.
If for any reason you change your mind or are not completely satisfied with your purchase you may exchange it within 30 days.
The best way to return an item is to visit us in person. However, if you reside outside the United Arab Emirates you can ship the item back to us. Please bear in mind that you will be responsible for all shipping expenses.